Thanks to the network deployed by our subsidiary Lotim Télécom, the operator DSTNY provides access to connectivity services to its client, the Mutualité française de la Loire, a public health organisation based in Saint-Etienne.
Interview with DSTNY and Mutualité Loire Haute-Loire Puy De Dôme
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1 – PRESENT YOUR RESPECTIVE COMPANIES AND THEIR BACKGROUND
Franck Dunière, Head of major accounts for operator DSTNY France (formerly IP Line) :
"IP Line was founded in 2004. We provide various services for our customers: publishing cloud communication solutions, BtoB operator, hosting sensitive data, and protecting the digital assets of medium-sized and large companies.
In its early days as a start-up with ten or so employees, the company was awarded the Pépites de la Métropole de Lyon label in 2012 and began to ramp up in Auvergne-Rhône-Alpes, with the headcount rising from 20 to 40 to meet the needs of small and medium-sized enterprises (SMEs) and intermediate companies seeking 24/7 access to technical support. Destiny France has 180 staff in Paris, Lyon, Nantes and Tours, with revenue of €48 million in 2021, generated by Destiny France companies and Destiny France partners.
When we joined DSTNY Group in 2021, we had 80 employees.In 2022, we are now part of a European group with 750 staff across 7 countries. The group aims to become the European leader in cloud-based unified communications."
Nadine Favier, Head of IT and organisation Mutualité Française Loire – Haute-Loire – Puy-de-Dôme :
"La Mutualité française Loire – Haute Loire – Puy-de-Dôme Services de Soins et d’Accompagnement Mutualistes (SSAM – Mutual Care and Support Services) is a French social welfare player. With more than 90 locations in the Loire, Haute Loire and Puy-de-Dôme regions, our private, not-for-profit organisation offers a range of care and services:
-Medical and surgical clinic
-Aftercare and rehabilitation
-Medical imaging
-Health centres
-Assisted accommodation for elderly people and retirement homes
-Home hospital care and services
-Residential and support services for the disabled
-Nurseries
-Pharmacies and medical equipment
-Dental centres
-Optical and hearing aid centres"
2- HOW LONG HAVE YOU BEEN WORKING WITH AXIONE? HOW COULD IT BE SAID THAT YOU ARE PARTNERS?
Franck Dunière – DSTNY France :
"We have been working with Axione for about 10 years in the Loire region.Axione provides dependable infrastructure so that service operators can deliver a seamless, high-quality network to customers. This gives us a modern network supplier, operating throughout France, yet still with a local presence."
3-WHAT IS THE ROLE AND MISSION OF THE OPERATOR? HOW DO AXIONE’S SERVICES AFFECT YOUR OFFERING?
Franck Dunière – DSTNY France :
"An operator’s mission is to provide its clients with a reliable, high-quality network by assisting them from the consulting phase right through to operating their network. Depending on the client’s needs, we can offer solutions to technically develop this network. The different regions where we deploy our connectivity services need to be interconnected, powerful and readily available to ensure the service levels expected by customers."
4- What prompted you to switch to fibre optics?
Nadine Favier – Mutualité de la Loire:
"We needed to connect all the remote sites to provide optimal connectivity for the various health facilities so that they could continue to operate digitally."
5- And how did that go?
Franck Dunière - DSTNY Fr :
"The Mutualité Française Loire Haute-Loire Puy De Dôme was obliged to change network operators at very short notice (information given by the incumbent operator in February 2021, with effect from 31 December 2021).
Mutualité opted for DSTNY (formerly IPLine). The collaboration began in July 2021. DSTNY's teams understood the pressing need to interconnect the various Mutuality sites so that they could continue operating uninterrupted on December 31, 2021."
6. How long have you been using the operator's services?
Nadine Favier – Mutualité de la Loire:
"The first institutions were connected to the operator's service in September 2021. All of the remote sites were connected to the DSTNY network by December 2021."7. How does access to very high-speed broadband help your day-to-day work at Mutualité de la Loire?
Nadine Favier – Mutualité de la Loire:
"There are growing needs in the medico-social sector, particularly in terms of processing patient files and billing. Other needs are arising with the introduction of telemedicine, coworking spaces and the oversight of multiple biomedical aspects for example."