The arrival of the recent Covid-19 across the entirety of the planet put public bodies on the front line, testing their capacity to respond to citizens’ legitimate concerns, to provide them with comfort and ensure their safety in the face of the spread of the epidemic. Whatever type of crisis a region needs to respond to, citizens expect that the response will be both smart and resilient. This means that the region should be able to adapt flexibly to events, reduce constraints, and limit adverse effects, thereby returning to normal functionality as soon as possible. In addition, during the current crisis we are facing, citizens, businesses and public bodies have suddenly, and in vast numbers, turned towards the use of digital services. And a smart city, whose public services for the most part are already digitalised and interconnected, will be one step ahead...
